Ofcom has announced new proposals that might cease mobile phone corporations from selling handsets locked to a specific carrier. It cited BT/EE, Tesco Mobile, and Vodafone as carriers that proceed with a survey, which forces clients to pay round £10 to unlock their system to move to another carrier.
The proposal is a part of new plans to make switching suppliers simpler; its research found that at present, just under half of the customers discover unlocking a cellphone challenging to do. The regulator mentioned some points people run into include ready a long time earlier than getting an unlock code, finding that the code doesn’t work, or suffering a loss of service as a result of they didn’t realize the system was locked earlier than switching.
Aside from giving clients extra freedom about who they select to be their provider, Ofcom also proposed that 999 (emergency service) video calls should be made potential. It mentioned that this would imply British Sign Language (BSL) customers may name for assist extra. It suggested an interpreter in a name center would be able to deal with BSL calls extra shortly and precisely, benefiting deaf users and the emergency providers.
As these are simply proposals proper now, no date has been given for after they’d be carried out. Hopefully, clients will not have to wait long for these rules to turn out to be a reality.